Emailed Comments :
Frank Miyamura

Work Completed Date: April 11, 2011

Member Comments:

They were prompt in coming out and giving an estimate. They were very clear in what they would do for me. They told me when they would come to do the work and how long it would take. I haven't had real good experiences with contractors but these were fairly good. I think that they did a good job. I have a 50-year warranty on the roofing.
Mark Larson
Work Completed Date: April 03, 2011

Member Comments:

Prompt response to request for proposal. Co. representative was professional, informative and upfront during estimate process. They were able to schedule us fairly quickly. We were introduced to the people who would be on site on a daily basis. Everyone who came to our house seemed pleasant and courteous. The job took a little longer than originally estimated, but this was due to us (the homeowners) requesting additional services and changing the details of the original estimate slightly, which
Advanced happily accommodated. There was a slight mishap that resulted in minor cosmetic damage to our home, but I was very pleased with the way this was handled and corrected. A few basic things any homeowner should understand when taking on a project of this scope. A) There will be a lot of people/vehicles coming and going around your house. B) This is a messy process, more so if you elect (or have to) remove all existing roofing. C) As a homeowner you should take the responsibility to make yourself available to be on site, if at all possible, during the process. As a result of the number of people vehicles coming and going and the demo process, the likelihood that a mishap or some sort of damage is done, as in our case, is unfortunate, but not always avoidable. I believe the measure of a company and the people who run it, is how they deal with any problems that may arise. Carlos, the manager of our project, assed the situation, took responsibility and made it right. Further to his company's policy of not demanding payment until the job is done and the customer is satisfied, he extended that offer until such time as we were satisfied with the necessary minor repairs.
Raquel Murillo

Member Comments:

I feel I got a fair price. It took them two days to do the job and the job was done well with no hassles. I have refereed this company to friends since I was impressed with the work.
George Gavalas
Work Completed Date: January 05, 2011

Member Comments:

He was a very nice person and I liked him. He was able to give me an estimate right away. He was pretty quick.
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